SAP Application Management Services (AMS)
We keep SAP landscapes running reliably through structured application management services — combining support, monitoring, enhancements and continuous improvement.
Part of our Managed Services & Application Support practice.
Common challenges
- SAP landscapes without dependable support
- Reactive firefighting after go-live
- Slow issue resolution and weak accountability
- Little continuous improvement
Business outcomes
- Higher SAP availability and reliability
- Faster, accountable resolution
- Transparent SLA performance
- Continuous improvement
What we deliver
Multi-level SAP support
Structured support across functional and technical areas.
Monitoring & incidents
Proactive monitoring, incident and problem management.
Enhancements & change
Enhancements, release and change management.
Service transition
Knowledge transfer and take-on of existing SAP estates.
How we deliver
Discover
Understand goals, constraints and current state.
Assess
Evaluate options, risks and business case.
Design
Define target architecture and solution.
Implement
Build, configure, integrate and test.
Transition
Go live and stabilise with hypercare.
Operate
Run and support against agreed SLAs.
Optimise
Improve continuously and reduce debt.
Every stage includes governance, risk management, security, quality assurance and stakeholder alignment.
Relevant industries
Government & Public Sector
Digital government, citizen services and secure, governed public-sector platforms.
Energy & Utilities
Operational visibility, asset intelligence and reliable enterprise platforms.
Banking & Financial Services
Automation, integration and analytics with governance and control at the core.
Industrial & Manufacturing
Asset intelligence, automation and integrated enterprise platforms.
Frequently asked questions
Can you support an SAP estate you did not implement?
Yes. We take on existing SAP landscapes through a structured transition and knowledge-transfer process before assuming support.
Explore related services
Managed Services & Application Support
SLA-based application and platform support with a structured, accountable operating model.
Explore Managed servicesSAP Consulting & Delivery
Design, implementation, localisation and support of SAP as a long-term enterprise asset.
Explore Enterprise applicationsSAP S/4HANA
Roadmap, implementation and migration to a clean, upgrade-ready S/4HANA core.
Explore SAP · S/4HANADiscuss your sap ams priorities
Speak with a specialist about your landscape, objectives and timeline.